Refund Policy – Smartiflix 

Last updated: 2026

At SmartiflixIPTVS (accessible via: https://anubisiptv.online/), customer satisfaction is our top priority.
We provide digital IPTV services that are delivered instantly after payment.

This policy outlines the terms and conditions for refunds related to our products and subscriptions.

1. Products Covered

Our services include:

• IPTV subscriptions (various durations)
• Activation codes
• Access to IPTV platforms and applications
• Promotional packages

All products are digital and delivered instantly via email or WhatsApp.

2. General Refund Policy

Due to the digital nature of our services, no refunds are issued after activation or delivery of your subscription.

A refund may only be considered in the following cases:

2.1 – Non-Delivery

If you do not receive your login details within 30 minutes after payment, you may request a delivery check.

2.2 – Non-Working Service

If your subscription does not work at all after activation, despite:

• A stable internet connection
• A compatible device
• Proper installation

We will perform a technical check.

If the issue is confirmed to be on our side and cannot be resolved, a full refund may be granted.

3. Non-Refundable Cases

No refunds will be issued in the following situations:

• Poor or unstable internet connection
• Unsupported or incompatible device (e.g., outdated TV, locked box)
• Incorrect installation or misuse
• User-related issues (VPN, firewall, network restrictions, etc.)
• Content blocked by your Internet Service Provider (ISP)
• Service used for more than 24 hours
• Change of mind after activation

4. Service Guarantee

SmartiflixIPTVS is committed to providing:

• A stable and high-performance service
• Fast technical support
• Quick activation

However, temporary interruptions or issues caused by third-party servers are not eligible for refunds.

5. How to Request a Refund

If your case meets the conditions above, you can submit a request:

Email Support: contact@smartiflixiptvs.us
WhatsApp Support: Available on our homepage

Please include:

• Your full name
• Your email address
• Proof of payment
• Detailed description of the issue
• Screenshots (if applicable)

Requests are reviewed within 24–48 hours.

6. Subscription Cancellation

IPTV subscriptions cannot be canceled after activation, as the digital product has already been delivered and used.

7. Policy Acceptance

By purchasing a subscription from https://anubisiptv.online/, you automatically agree to this Refund Policy.

We strongly recommend reading all information carefully before completing your purchase.

8. Contact

For any questions regarding this policy:

Website: https://anubisiptv.online/
Email: contact@smartiflixiptvs.us